Shipping policy

We use USPS for shipping domesticly and UPS or Ascendia for internationally. We are based in California and ship out on business days (Monday - Friday), unless there is a Holiday. Products shipping times will vary. 

Domestic Customers (mailing addres in the US): BallSquad Shop is not respsonsible for packages lost due to an incorrect address, or missing Unit/Apartment number. Once a package leaves our premises, it is no longer in our control. Contact United States Postal Services for any issues via 1-800-275-8777 or visit your local USPS Office. 

International Customers (mailing address outside the US): You are responsible for any CUSTOMS FEES, DUTY FEES, IMPORT FEES by your country are not included in your order total and/or additional shipping fees. We do not have the ability to provide the fees to the website. If you do not pay your fees, items you have purchased will be sent back us and no refunds will be given.